Reservation Policy, Deposit Policy, Cancellation Policy and No-Show Policy 

Reservation Policy: 

Check-In Time: 15:00hrs - 23:00hrs     Check-Out Time: 11:00hrs 

Early check-in or late check-out is subject to bed/room availability on the relevant day, to be reconfirmed with the Biking Sardinia staff. 

Rooms not occupied by 23:00 hours will be seen as No-Show, unless prior arrangement has been made. 

A full room rate will be chargeable for check-in at 07:00 hours or check-out after 15:00 hours. 

It is mandatory for all guests to produce a valid identity document upon check-in; for foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity. 

Guests checking into the hotel must be at least 18 years of age. 

Upon check-in, all guests must register through a guest registration form.  

Please note that any change in the guest’s reservation may change the rate and/or require payment of cancellation fees. 

Group Guests may have some special arrangement based on their contract with Biking Sardinia or based on a unilateral decision of the Hotel Management. 

For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time (11:00 hours) the day following arrival.  

For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation.  In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and the hotel is unable to hold rooms consistent with this room hold policy, Biking Sardinia will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), as well as pay for transportation to that hotel.

Deposit Policy for Individual Guest 

To confirm a reservation, every individual guest is required to pay a deposit of 30% of the total amount. The deposit can be paid by credit card or directly into the bank account via proforma invoice/offer. The remaining amount will be charged 7 business days before the arrival at the hotel.

Cancellation/No-Show Policy for Individual Guest Guarantee Credit Card Booking

If an individual guest needs to modify or cancel their reservation, they can write at booking@bikingsardinia.it by email.

Here is the cancellation policy for individual guest bookings:

• More than 28 days prior to the arrival date - no cancellation fees apply, and the total amount will be refunded.

• Less than 28 days prior to the arrival date - no refund of the total amount shall be granted.

 • The refund policy is based on the prepaid 30% to confirm the reservation and of the total payment made in the 7 days before check-in.

• If the guest arrives the day following arrival before check-out time (11:00 hours), the fee for No-Show for one night’s stay based on the room category booked shall apply, and the booking for the remaining time shall remain valid. In case the guest arrives the day following arrival after check-out time (11:00 hours), they shall lose the booking.

Deposit Policy for Group Guest

To confirm a reservation, every group guest is required to pay a deposit of 40% of the total amount. The deposit can be paid by credit card or directly into the bank account via proforma invoice/offer. The remaining amount shall be charged according to the terms set in the Group Contract and/or Offer.

Cancellation/No-Show Policy for Group Guest

If a group guest needs to modify or cancel their reservation, they can do so by email.

Here is the cancellation policy for group guest bookings:

• At least 45 days prior to the arrival date - no cancellation fees apply, and the total amount will be refunded.

• At least 30 days prior to the arrival date - no refund of the total amount shall be granted.

• The refund policy is based on the total amount of the stay, not on the prepaid 40% to confirm reservation.

• If the group arrives the day following arrival before check-out time (11:00 hours), the fee for No-Show for one night’s stay based on the room category booked shall apply, and the booking for the remaining time shall remain valid, unless otherwise defined in the applicable Group Contract. In case the group arrives the day following arrival after check-out time (11:00 hours), they shall lose the booking, unless otherwise defined in the Group Contract.

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