Terms and conditions
Payments, refunds and cancellation
- You can book the bicycle directly by filling out the form on the rental page, or making an online reservation with our rental software. You are also welcome to send an e-mail to email@example.com or call on phone +393933313788 in order to get an offer or make a reservation. 30% of the rental amount has to be paid when booking the bicycle. On the day of the rental you will pay the remaining amount, a discount could be applied on total payment in advance.
- If the Client fails to pay the deposit of 30% at least after 6 days after the booking confirmation, BKS reserves the right to cancel, amend or modify the Client’s reservation at its sole discretion.
- Payment of all or part of the total price (including payment by credit card) is acceptance of these T&Cs.
Changes to Bookings /Cancellation
- Full refund is made in case of Covid-19 cancellation
- If the service becomes unavailable for the Hire Period due to circumstances beyond Biking Sardinia’ control (such as, theft, fire, earthquake, or damage from an earlier hire contract), BKS will use its best efforts to offer the Client a suitable alternative. If BKS is unable to offer a suitable alternative, the Client will be entitled to a full refund of any monies paid to BKS, minus any costs BKS has incurred related to this booking.
- No refunds will be made for early returns, late pickups, no-shows or change of mind.
Cancellation Fees and Charges
- More than 28 days’ notice 90% refund
- Less than 28 days’ notice 50% refund
- Less than 15 days’ notice No refund